Not getting what you want from the shop?
I would like to relate an anecdote, a true story, of ordering something in a food service place, complaining about how it was made, and consequently being told how it should be made.
About 14 years ago, my roommate and I stopped for lunch at an Italian eatery in Garner N.C. Be aware that Garner is small “Mayberry” type of town “out in the county”. They resist development because they like it the way it was in the 50’s, and they want to keep it that way. There is a section of the highway running through town that has some big name places, but there is certainly nothing in town that can be called Fine Dining. So we stop in, I think it was a Ragazzi’s, and ordered some kind of pasta. My roommate, a native of an even countrier town called Clayton, was displeased with the texture of his meal. He told the waiter that his pasta was undercooked. We received a very serious look from him as he sourly informed us:
“It’s called Al Dente, and it is suppose to be cooked that way.”
I guess this was one of those places that simply won’t prepare things any old way you ask for it, even if that is the way they do it at the cafeteria.